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Financial Services Guide

The purpose of this Financial Services Guide is to provide you with material information before you enter into a transaction with Send for our services, including the following information:

  • 1. who will be providing the services and how you can contact us;
  • 2. the kinds of financial services offered, and what we are licenced to provide;
  • 3. who we are acting for;
  • 4. what documentation we will provide to you and how we comply with our record keeping obligations;
  • 5. how we are remunerated for the services we provide and what remuneration and commission will be received by our staff, representatives and partners;
  • 6. any relevant relationships that may result in a conflict of interest;
  • 7. our compensation arrangements;
  • 8. our privacy obligations;
  • 9. how you can make a complaint and how complaints are dealt with.

 

Download Financial Services Guide [PDF 844kb]

SendFX Pty Ltd ACN 617 647 220 is regulated by the Australian Securities and Investments Commission (‘ASIC’), is a registered remittance provider with the Australian Transaction Reports and Analysis Centre (‘AUSTRAC’), is a member of the Australian Financial Complaints Authority (‘AFCA’) and holds an Australian Financial Services Licence (‘AFSL’) (number 509635).